How can we help you?
Consumer Support
Business Enquiries
Other Questions
Consumer Support
All of our products are rigorously tested under the most extreme conditions.
Need help?
If you need help with a product or the clim8 app, please create a ticket using the clim8 app. Click on the profile icon in the bottom bar, then Help Center > Contact us.
We will get back to you very shortly.
If for any reason you can’t reach the clim8 Help Center in the app, please send a request on our Support page.
The clim8 guarantee
We offer a minimum of 2 years warranty on all clim8 electronics. Please check with our brand partners, dealer or local reseller for the specifics terms and conditions.
The decision to repair, replace, refund or reject is made at the discretion of clim8 and its partners based upon an examination of the products at the time of return.
All issues caused by accidents, misuse or lack of proper care are excluded. Be sure to always follow your product’s care instructions to ensure a longer product life and better performances.
Business enquiries
Your company has potential application of clim8 technology or business enquiries?
Simply contact our worldwide offices based on your needs and location preferences.
France / Europe and Middle East
K Ouest Building, 53 Rue de l’Etang
69760 Limonest, France
europe@myclim8.com
—
Japan
Tokyo
japan@myclim8.com
Hong Kong / Asia
Room 21, Smart-Space-3F, Level 9, Core F, Cyberport 3
No. 100 Cyberport Road, Hong Kong
asia@myclim8.com
—
USA / North and South America
Boston, Massachusetts, USA
america@myclim8.com
Other questions
Do you have a question or a comment?
We are always happy to hear from you. For consumer support, please visit our support page.